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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Asher Kus

Asher Kus

August 1, 2024

2  out of  5
rating by Asher Kus
"Money hungry. All insurance is a scam"
We responded:
"Asher, so sorry you feel this way. We at State Farm take pride in taking good care of our customers when they have a need for their insurance. We sell a promise and see that the promise is kept during the time of need. I don't recognize having any of your insurance, but call us, and let us show you how great insurance can be. Thank You!"
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Sean Rooker

July 26, 2024

5  out of  5
rating by Sean Rooker
"I have been insured through State Farm and Sharon Brown’s office for roughly 10 years now. They have ALWAYS been professional and extremely friendly whenever I have needed anything! I appreciate having a local office who takes the time to make sure my family and I are always taken care of!"
We responded:
"Sean, thank you for your kind words about our office. We appreciate having you as a customer and are committed to provide the best service we can. Please let us know if we can be of further service to you."
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Rosemary Thurman

June 10, 2024

5  out of  5
rating by Rosemary Thurman
"I have been customer for many years and the sevice snd the people are so great very nice and always provide excellent service"
We responded:
"Rosemary, thank you for your kind review of our office. We appreciate your business and our long time friendship. Committed customers like you are such a blessing and we value you. Many thanks!!"
Profile photo of Jay Hicks

Jay Hicks

May 29, 2024

5  out of  5
rating by Jay Hicks
"Everyone here is incredibly nice. I've been using their services for about 5-6 years, and Chasity is amazing! She went above and beyond, exceeding any expectations I had. The team is excellent, and it's great that they encourage you to reach out if you have any questions. They’re great about making you feel comfortable and they want to help you"
We responded:
"Thank you for your review! We appreciate you and the opportunity to serve as your insurance agent. Taking care of our customers is number one priority and I appreciate your kind comments about my office. I'll make sure Chasity sees your great review of her! Thank you!"
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Dusty Casteel

May 29, 2024

5  out of  5
rating by Dusty Casteel
"I have been consistently impressed with every visit to Sharon Brown’s State Farm office. Sharon and her entire team are exceptionally friendly and kind. I particularly want to commend our Account Representative, Chasity Tallent, who went above and beyond to make us feel welcome and answer all our questions. It’s rare to find such an outstanding team, like theirs, and I would gladly give them a 10-star rating if possible. Chasity, if you read this, thank you so much for your exceptional help. I hope you receive the recognition you deserve. Once again, I couldn’t be happier with the service at this business."
We responded:
"Dusty thank you for your kind review of my office and staff. We appreciate the opportunity to serve as your insurance agent. I am so fortunate to have a great professional staff and I will make sure Chasity sees your comments. Again many thanks for your business. "
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Deanna Rodriguez

March 22, 2024

5  out of  5
rating by Deanna Rodriguez
"Such a sweet group of ladies in here! What a pleasant experience. Moved from out of state and switched our policies over they made it seamless! Thanks!!!"
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funlookin4u2

February 21, 2024

5  out of  5
rating by funlookin4u2
"Great people there. Friendly, helpful and knowledgeable."
We responded:
"Thank You!! We appreciate your business!"
Profile photo of Sarah Williams (Sweetie)

Sarah Williams (Sweetie)

November 23, 2023

4  out of  5
rating by Sarah Williams (Sweetie)
"Very friendly"
We responded:
"Sarah, thank you for your kind comment about our office. We strive to help each of our customers and potential customers meet their insurance needs. Please let us know if we can assist you further. "
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Laurel Bergdahl

September 23, 2023

5  out of  5
rating by Laurel Bergdahl
"Chasity did an amazing job in helping us transfer our policies! Cierra was so helpful too! We are glad we found Sharon's team!!!"
We responded:
"Thank you for your kind words about my staff. Our goal is to help our customers with their insurance needs the best that we can! Thank you for your business!"
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Jennifer

September 13, 2023

5  out of  5
rating by Jennifer
"The ladies are wonderful and informative. They helped me a lot ."
We responded:
"Thank you for your kind review and for allowing us to serve as your insurance agent!"
Profile photo of Susan Crowe

Susan Crowe

September 9, 2023

5  out of  5
rating by Susan Crowe
"We recently moved to Athens from Atlanta, GA. I contacted Amy at Sharon Brown's agency, and she made every step changing over car and homeowner polices seamless. I was amazed at the great coverage they were able to offer. I am very happy and feel sure they will be our best advocates if needed."
We responded:
"Susan, thank you for choosing our office !! We appreciate you and look forward to working with you! "
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Darryn King

September 8, 2023

5  out of  5
rating by Darryn King
"I've never bought any kind of insurance before and was really nervous that I was going to do the wrong thing but Amy was absolutely amazing as was everyone else that helped me through tbe process, they made it so quick and easy to understand. I will be recommending them to literally anyone that is looking to get insurance"
We responded:
"Darryn, thank you for choosing our office. We appreciate having you as a customer and look forward to working with you!! "
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Kevin Jones

June 28, 2023

5  out of  5
rating by Kevin Jones
"Good people love them all"
We responded:
"Thank you Kevin!! "
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Erick Leiva

June 23, 2023

5  out of  5
rating by Erick Leiva
"10/10 Recommended! Chasity was really patient and thorough when explaining everything to me!"
We responded:
"Thank you for your kind words! Our goal is to help our customers understand their coverages to the best of our ability! "
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Samantha Hawk

June 23, 2023

5  out of  5
rating by Samantha Hawk
"I would recommend this office to anyone!!"
We responded:
"Thank you, Samantha! We appreciate you!"
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April Hamby

June 22, 2023

5  out of  5
rating by April Hamby
"We have had car and life insurance with this office for several years. They have always been amazing to work with and very friendly."
We responded:
"Thank you, April! We appreciate you!"
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Bethany McGuire

April 11, 2023

5  out of  5
rating by Bethany McGuire
"I have had policies with Sharon Brown State Farm for over 20 years. Everyone I have worked with is always so helpful and kind. You feel like family to them!"
We responded:
"Bethany, thank you so much for the kind review! Our goal is to make all of our customers feel like family and are so glad you feel that way. We appreciate you and are so thankful to serve as your agent."
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Stacy w

April 5, 2023

3  out of  5
rating by Stacy w
"Basic"
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Tammy Mccarter

March 17, 2023

5  out of  5
rating by Tammy Mccarter
"I have had car insurance here for years now and I love it there"
We responded:
"Thank You! We love having you as a customer!!"
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Arielle Hansford

March 13, 2023

5  out of  5
rating by Arielle Hansford
"Lisa was amazing! Thank you for all of your help."
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Melinda Maier

March 9, 2023

5  out of  5
rating by Melinda Maier
"Always so friendly and go out of their way to help make unpleasant experiences (like having to file claims) much easier."
We responded:
"Thank you Melinda, our goal is to help our customers to the best of our ability. So glad you received that service and shared your experience.. We appreciate serving you for your insurance needs! "
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Andrea Flatford

February 9, 2023

5  out of  5
rating by Andrea Flatford
"Sharon and Lisa are absolutely wonderful women to work with! I needed to switch my car insurance, hesitated, emailed Sharon and made the switch. I couldn't have asked for better customer care, these kind women made the switch simple and painless!"
We responded:
"Thank You Andrea! We appreciate you allowing us to take care of you and your insurance needs!"
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Margery Martin

August 30, 2022

5  out of  5
rating by Margery Martin
"Thanks Lisa for a quick turnaround on my request, as well as the helpful information to make our transition to Tennessee much smoother & trouble free!💕"
We responded:
"Thank you for your review Margery! We are so glad to have you. WELCOME TO TENNESSEE!"
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Melissa G

August 16, 2022

4  out of  5
rating by Melissa G
"Great staff, usually always available to answer my questions or check my policy when I call."
We responded:
"Melissa, thank you so much for your kind review. Our customer opinions matter to us. With that being said, please let us know how we could improve to get a 5 star review. We want to make sure our customers are 100% satisfied with their experience and are always taken care of."
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Jason Hill, FIT

June 7, 2022

5  out of  5
rating by Jason Hill, FIT
"Have been a State Farm customer for over 10+Years. Everyone is friendly and a pleasure to speak to. They truly give their best to make sure you're taken care of. I always feel like family when I call or stop in with questions. They honestly take care of their clients and it shows."
We responded:
"Thank you so much for your kind words. We will always take care of our customers to the best of our ability!"